ARCOPAN’s Terms & Conditions

Welcome to Arcopan, a leading provider of cold room panels, modular cold rooms, and cooling units. By accessing our website and purchasing our products, you agree to comply with the following terms and conditions:

Product Information: All product descriptions, specifications, and pricing displayed on our website are subject to change without prior notice. We strive to provide accurate and up-to-date information, but we do not guarantee the completeness or accuracy of the content.

Orders and Payments: Placing an order through our website constitutes an offer to purchase our products. We reserve the right to accept or reject any order at our discretion. Payment must be made in full at the time of purchase, and we accept various payment methods for your convenience.

Shipping and Delivery: We aim to process and ship orders promptly, but delivery times may vary depending on your location. Shipping costs will be calculated during the checkout process. Please review our Shipping Policy for more information on delivery options and timelines.

Returns and Refunds: If you are not satisfied with your purchase, please refer to our Returns and Refunds Policy for detailed instructions on how to return products and request a refund. Restocking fees and return shipping costs may apply.

Warranty: Our products are covered by a limited warranty against manufacturing defects. Please review our Warranty Policy for information on warranty coverage, limitations, and how to file a warranty claim.

Privacy Policy: Protecting your privacy and personal information is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your data when you visit our website or make a purchase.

Limitation of Liability: Arcopan shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or website. Our liability is limited to the extent permitted by law.

By using our website and purchasing our products, you acknowledge and agree to abide by these terms and conditions. We reserve the right to update or modify these terms at any time, and it is your responsibility to review them periodically for changes. If you have any questions or concerns, please contact us at contact email or phone number.

Thank you for choosing Arcopan for your cold room panel, modular cold room, and cooling unit needs. We appreciate your business and look forward to serving you.

ARCOPAN’s Returns and Refunds Policy

At Arcopan, we strive to ensure customer satisfaction with every purchase of our cold room panels, modular cold rooms, and cooling units. If you are not entirely satisfied with your purchase, we are here to help. Please review our Returns and Refunds Policy below:

  1. Returns:
  • You have 7 days from the date of purchase to initiate a return of the product.
  • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
  • Please contact our customer service team by email or phone number on website to request a return authorization and instructions on how to proceed.
  1. Refunds:
  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
  • Please note that shipping costs are non-refundable, and you will be responsible for paying the return shipping costs.
  1. Damaged or Defective Products:
  • If you receive a damaged or defective product, please contact us immediately to arrange for a replacement or refund.
  • We may require photographic evidence of the damage or defect to process your request efficiently.
  1. Exchanges:
  • We do not offer exchanges at this time. If you wish to exchange a product, you will need to return the original item for a refund and place a new order.
  1. Contact Us:
  • If you have any questions about our Returns and Refunds Policy, or if you need assistance with a return, please contact our customer service team at contact email or phone number.

By making a purchase on our website, you agree to comply with our Returns and Refunds Policy. We reserve the right to update or modify this policy at any time, and it is your responsibility to review it periodically for changes.

Thank you for choosing Arcopan. We value your business and are committed to providing excellent customer service.

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Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: info@arcopan.com